Siestify General Terms and Conditions of Sale and Use Website and iOS and Android mobile application

Version updated on October 1, 2026. This version takes effect upon its publication; prior bookings remain governed by the conditions accepted at the time of their confirmation.

1 Presentation of Siestify Siestify is the trade name of Gildas Ovono Mba, an individual entrepreneur (EI), registered with the Paris Trade and Companies Register (RCS) under number 995 150 224, whose business address is located at 50 avenue des Champs-Élysées, 75008 Paris, France. Website: https://siestify.com. Contact: team@siestify.com. Phone: +33 6 51 15 84 36, at your operator's rate. Siestify allows you to discover and book services offered by professional partner establishments: daytime rooms, day passes, pools, spas, workspaces, experiences, and stays with one or more nights, depending on available offers. These terms and conditions govern the use of the website and the application, as well as the booking process. The specific conditions of each offer supplement these provisions for the relevant service. Commercial contracts concluded with partner establishments are subject to separate documents.

2 Definitions The "Platform" refers to the Siestify website, the Siestify mobile application for iOS and Android, and their search, booking, account, and publication features. The "User" refers to any person who browses or uses the Platform. The "Customer" is the person of legal age who makes a booking. The "Establishment" is the professional identified in the offer, who provides the service on-site. The "Offer" describes the service, its price, dates or time slots, the number of participants, and its specific conditions. The "Booking" is the confirmed commitment regarding the chosen offer. A simple request currently being processed does not constitute a confirmed booking. "Day use" refers to the use of a room or space during a daytime slot. A "day pass" refers to daytime access to specifically indicated facilities or services; it does not include a room or an overnight stay unless expressly mentioned. A "stay" or "staycation" may include one or more nights and the services included in the offer. "Moments" are the reviews and content, notably videos, published by users about their experience. A "no-show" refers to the Customer's absence without cancellation made under the applicable conditions.

3 Acceptance and contractual documents These conditions are accessible before account creation, content publication, and booking validation. The Customer can consult them and keep a copy. Accepting them does not constitute consent to commercial prospecting, optional trackers, or the advertising use of their image. Before booking, the Customer reviews the summary and specific conditions of the offer, including the price, payment at the hotel, and cancellation policy. The version applicable to a booking is the one accepted upon its validation. A subsequent modification does not retroactively change an already confirmed booking. In the event of a discrepancy, the accepted specific conditions detail the elements specific to the service. They cannot waive mandatory legal protections. The confirmation restates the characteristics of the booking; it cannot add an unannounced restriction or cost after validation.

4 Role of Siestify and the establishments Siestify provides a service for presenting offers, matchmaking, and booking. The identity of the Establishment providing the service is indicated to the Customer before their commitment. The contract for the service is concluded with this Establishment within the framework described by the offer. Siestify fulfills its own obligations, notably the operation of its service, information pertaining to its role, the correct transmission of bookings, and the processing of requests addressed to it. The Establishment handles reception, the service itself, its facilities, on-site security, and billing. This division does not limit any liability imposed on Siestify by law. The classification of the activity depends on its actual operation; these conditions do not exclude the mandatory provisions of the French Tourism Code (Code du tourisme) when applicable. An offer constituting a package travel or linked travel arrangement must be accompanied, prior to sale, by the specific information and guarantees required by this regime.

5 Access and use of the application Access to the Platform is free, excluding connection, equipment, and communication costs billed by third parties. Booked services are payable according to their announced price. These conditions do not establish any paid subscription. Booking and publishing Moments are restricted to individuals aged 18 or older who have the legal capacity to contract. The presence of minors in an establishment depends on the offer's rules and their accompaniment by a responsible adult. The application requires a compatible device and operating system version, specified on its distribution page. Features may vary by system, version, and country. Siestify may provide updates necessary for security, compatibility, or operation, while respecting the User's legal rights. The User is granted a personal, non-exclusive, and non-transferable right to use the application for its intended purpose. They must not bypass access controls, disrupt the service, distribute malware, usurp an identity, or mass-extract data without authorization. Legal exceptions to software protection and mandatory rights remain applicable. Apple and Google distribute the application according to their own terms. They do not provide the hotel service and are not parties to the booking. Support related to Siestify is provided by Siestify, without prejudice to the distributors' own obligations and legal warranties.

6 Personal account and security Certain features require an account. The User provides accurate information and updates the details necessary for tracking their bookings. They use their own contact information or act with the authorization of the person concerned. The User protects their access credentials and promptly reports any unauthorized use to team@siestify.com. They are not automatically liable for every action performed with their credentials: responsibilities are assessed according to the circumstances and applicable rules. Siestify may request proportionate verification when necessary for account security or the exercise of a right. No additional identity documents should be sent spontaneously to support.

7 Search and presentation of offers Results are filtered based on the selected destination, dates, category, and criteria. When the User authorizes location tracking, the proximity ranking presents corresponding hotels in order of increasing distance from their location. Another selected sorting method applies according to its title. Without geolocation, searching by city remains available: hotels are presented by average rating, from highest to lowest, or by ascending price, depending on the displayed sorting mode. This mode is indicated in the interface and can be chosen when a selector is offered. No distance from a personal location is calculated without authorization. The Siestify selection does not necessarily represent all available establishments in a destination. The "starting from" price reflects the conditions of the offer used for this display. The price applicable to the booking is the one in the summary for the selected dates, participants, and options. Siestify may be remunerated by the establishments, notably through a commission on bookings. Currently, no hotel pays to appear at the top of the search results. The main ranking criteria are those described in this article and, for Moments, in Article 17. Any future paid placement will be identified as such, and its effects on ranking will be explained prior to implementation. Photographs of the establishment illustrate its spaces; they do not guarantee the assignment of a specific room unless expressly stated. Mood or destination visuals, including synthetic ones, must be distinguished from the offer's photographs and cannot be used to present non-existent facilities as real. Only the amenities and services expressly included in the booked offer are covered by the price. The presence of a pool or spa in the hotel does not mean access is included in all offers.

8 Information before booking Before validation, the Customer is provided with the essential characteristics of the offer: Establishment and address, service, dates or time slots in the hotel's local time, admitted participants, inclusions, price, fees and taxes, payment, cancellation, no-show policies, and main access conditions. Rules likely to influence the decision, such as minimum age, children's access, seasonal closures, pool restrictions, spa hours, known accessibility, pets, required deposit, or ID, are specified when applicable. The Customer can contact the Establishment or Siestify for necessary information not listed in the offer. A special request only becomes contractual upon express acceptance by the Establishment. The Customer should not assume that a simple message equals confirmation of such a request.

9 Formation of the booking The Customer selects the offer, provides the necessary information, and reviews the summary. They can correct any errors before final validation. The total price and any amounts due separately are reiterated at this stage. The final validation clearly states the obligation to pay for the service at the hotel. The lack of an immediate charge does not mean the service is free. A checkbox confirming attendance does not replace the acceptance of contractual terms. Sending a request does not automatically trigger a confirmed booking. The request is reviewed by the Establishment or the Siestify team, who may accept or refuse it for a legitimate reason, such as unavailability or failure to meet the announced conditions. No refusal can be discriminatory. The booking becomes firm when its acceptance on behalf of the Establishment is confirmed to the Customer with a reference number. An acknowledgment of receipt or a reference assigned to a pending request does not, in itself, constitute confirmation. A confirmation on a durable medium, usually by email, summarizes the offer and accepted conditions. The Customer must keep it. Account information supplements this confirmation. In the event of an error message or lack of confirmation, the Customer should check the status or contact support before repeating the request to avoid duplicate bookings. Any countdown timer is used to limit the duration of the booking process; it does not guarantee the hold of inventory or price unless expressly indicated. In the event of a change prior to confirmation, a new price or new conditions require the Customer's consent.

10 Price and payment at the hotel The Customer pays the Establishment directly on-site, according to the schedule and payment methods indicated before booking. Siestify does not charge the booking price and does not request credit card data during this process. The price is displayed in the specified currency, including taxes when applicable. Known mandatory fees are included in the total; when a tax cannot be calculated in advance, its existence and calculation method are announced. Conversion into another currency may be provided for informational purposes: the billing currency and any potential bank exchange fees are distinguished. A paid option requires an express choice. Additional food, drinks, or services requested at the hotel are paid directly to the hotel. Any deposit or card pre-authorization required by the Establishment must have been announced, along with its terms; it does not constitute a payment to Siestify. Siestify's remuneration by the hotel does not create an unannounced surcharge for the Customer. Any amount due by the Customer for the booking must be stated in the accepted information. The Establishment provides receipts for the payment it collects. In the event of a discrepancy with the confirmed amount, the Customer can present their confirmation and contact Siestify for assistance. No additional charge can be deducted solely based on the acceptance of these conditions.

11 Arrival and use of the service The Customer must adhere to the accepted dates, times, capacities, and access rules. They must present the booking reference and any announced or legally required identification/documents. For a stay, check-in and check-out times are specified in the offer; early arrival or late departure requires the hotel's agreement and may incur a fee. Being late does not automatically extend the time slot. The Customer should notify the Establishment if they expect to arrive after the scheduled time. Any financial consequences must stem from conditions communicated prior to commitment, subject to the law. The Customer must respect the premises, other people, and safety guidelines. Denying access must be based on a legitimate reason, such as the inability to verify an essential announced condition or behavior compromising safety. It cannot be discriminatory. The financial consequences of such a denial are assessed based on the circumstances, the contract, and the law.

12 Cancellation and modification by the Customer Each offer displays its cancellation and modification policy: timeframe, local reference time, any fees, calculation method, and procedure. The terms "free cancellation" and "non-refundable" only apply within the clearly indicated scope and limits. The Customer uses the cancellation feature available on the Platform. If unavailable or in case of an issue, they must contact the channel indicated on the confirmation and can write to team@siestify.com, providing their reference number. The cancellation is tracked and acknowledged or confirmed. A technical failure does not deprive the Customer of their rights if they can prove they requested the cancellation on time through an available means. A modification is only finalized after confirmation; it may depend on availability and an accepted new price. Uninstalling the app or deleting the account does not constitute a booking cancellation request. Cancellation fees are only due if they were clearly communicated and accepted, and if they are legally valid. They cannot be created after the booking. Siestify does not collect these fees in the pay-on-site model.

13 Absence without cancellation (No-show) In the event of a no-show, only the consequences outlined in the accepted offer and permitted by law may be applied. The Establishment must be able to justify the amount claimed. An absence does not authorize a charge by Siestify. Repeated and proven absences may lead to a proportionate restriction on future bookings, after reviewing the situation and allowing the user to provide an explanation. A report from the Establishment does not, in itself, constitute irrefutable proof of abuse.

14 Unavailability and cancellation by the professional In the event of unavailability or a known cancellation, Siestify informs the Customer without undue delay. An alternative solution may be proposed; it requires the Customer's consent, particularly if its features or price differ. A service not provided is not billed. If the Establishment has already collected funds for this service, it will issue the owed refund; the Customer is not forced to accept a voucher instead when the law entitles them to a refund. These provisions do not limit any potential right to compensation or Siestify's legal liabilities.

15 Right of withdrawal In accordance with Article L. 221-28, 12° of the French Consumer Code (Code de la consommation), the legal fourteen-day withdrawal period does not apply to non-residential accommodation, catering, or leisure activities that must be provided on a specific date or period. This exception covers bookings that effectively meet these criteria, notably dated overnight stays and dated leisure access. This lack of a right of withdrawal does not eliminate a cancellation option provided by the offer. It does not automatically extend to all services on the Platform, such as an undated service or a separate service not covered by a legal exception. If an offer subject to the right of withdrawal is provided, its terms, the applicable timeframe, and the required form will be supplied before commitment. No general waiver results from these terms and conditions.

16 Gift cards and promotions No gift cards are sold under this version of the terms. If this service is launched, its specific conditions will be communicated prior to any purchase. This note does not void the rights attached to a voucher that has already been validly issued. Any provided promotional code will specify its dates, eligible offers, limits, and combinability rules. It cannot modify an already confirmed booking without express agreement. Strikethrough prices and advertised benefits must correspond to a verifiable reference and conditions.

17 Customer reviews and Moments Leaving a review is optional. The author must report a real personal experience in a relevant and respectful manner. A negative review is not deleted simply because it is unfavorable. Users must not publish fake reviews, AI-generated images presented as real experiences, hidden advertising, illegal content, or private data belonging to third parties. Reviews stemming from the booking process may be linked to it. For videos, eligibility may depend on the booking status and the confirmation of the service. A "verified" label describes the checks actually performed; the technical link does not certify the accuracy of all the author's claims. A status error can be reported to support. Each video Moment is reviewed by the Siestify team before publication. The review and the decision to publish or reject occur within a maximum of 24 hours after receipt. This check ensures compliance with publication rules, notably the authenticity of the experience, respect for others, and the absence of illegal content; it does not guarantee the accuracy of all the author's statements. Content is not rejected solely because it is a negative review. Moments are presented taking search and applicable filters into account. When location is authorized, the establishment's proximity is factored into the ranking. Without geolocation, videos the User has not yet seen are prioritized; alternating establishments and cities diversifies the feed within the search area. The date of the experience and the publication date remain distinct from the searched dates. Displaying a Moment does not, in itself, guarantee the offer's availability or a confirmed booking. A published Moment cannot be edited. Its author can delete it and submit a new video, which will undergo a new review before publication. No benefit, discount, or remuneration is currently given in exchange for a review or a Moment. Approved Moments remain published for a maximum of twelve months from their initial publication, after which they are automatically removed and deleted from active systems. Their author can delete them earlier; deleting the account also results in their removal. Rejected videos are deleted thirty days after notification of the refusal, allowing time for the author to contest the decision. If a dispute, legal obligation, or litigation justifies keeping an item, it is isolated, unpublished, for only the necessary duration. Siestify's backup copies are erased within a maximum of thirty days after active data deletion, per the privacy policy. The author may be contacted to verify context or explain a moderation decision. If content is rejected or removed, the author receives the reason, unless legally prohibited. They can request a review at team@siestify.com. Siestify does not alter the meaning of a review to promote an establishment.

18 Publication of videos and image rights Before sending, the author can preview their video. Publishing makes its content visible, along with their voice, their image if they appear, their first name, and the relevant establishment. The booking number, email address, and phone number must not be made public through this publication. The author retains the rights to their content. They grant Siestify a non-exclusive, royalty-free license to host, technically reproduce, encode, and display the content on its website and app to present the review and the associated experience. This authorization is valid for the duration of its publication and for the territories where the Platform is accessible. Technical adaptations must not distort the message or infringe on moral rights. Technical providers only use the content for these operations. This authorization does not allow Siestify to reuse the content in advertisements, on its social networks, or to train an artificial intelligence model: a separate authorization tailored to that use would be required. The author must obtain the consent of identifiable people they film and respect their rights. They must avoid showing minors, customers, or employees without necessary permissions, as well as ID documents, contact details, or booking information. They must hold the necessary rights for any music or other added elements. They can request the removal of their content using available features or via support, without having to delete their entire account. The usage license ends upon removal, subject to temporary technical copies and legally retained evidence. Data processing details are provided in the privacy policy. Sharing to a social network is a distinct action initiated by the User. It is also subject to that network's terms. Siestify cannot guarantee the deletion of copies already shared by third parties but will process requests concerning its own platforms.

19 Reporting and moderation measures Content can be reported using the provided feature or to team@siestify.com. The report should specify the content or its link, the reasons, relevant details, and a contact if necessary for follow-up. Requests regarding illegal content are processed in accordance with rules applicable to digital services. The provided masking/hiding tools improve the User's personal experience; hiding content does not mean it is deleted for everyone. Available reporting and blocking mechanisms are detailed in the interface. Siestify may remove content, limit its visibility, or restrict an account when necessary and proportionate. The severity, repetition, and context are taken into account. Any decision to suspend, block, or ban an account is made by a human team member after reviewing the situation. An immediate danger, obvious fraud, or legal obligation may require immediate action. The User is informed of the reasons and how to appeal, barring legal prohibition or justified risk to an investigation. The temporary technical limits against abuse, described in Article 21, are separate from these decisions.

20 Permissions and communications Location, camera, microphone, and photo access are only requested for the relevant features. Refusing them only prevents the uses that rely on them, for example, recording a video or calculating a personal distance. Searching by city remains possible without location services. Confirmations, booking changes, and security alerts are considered service communications. Promotional messages are subject to distinct choices. Phone settings allow the management of technical permissions; withdrawing a permission does not necessarily replace the withdrawal of consent within privacy settings.

21 Deletion and suspension of the account The User can delete their account in the app via "Profile," "Settings," "Delete my account." They can also request the deletion of their account or data by emailing team@siestify.com, or via the contact page https://siestify.com/contact-us, without needing to reinstall the app. Proportionate confirmation or identity verification may be necessary to prevent fraudulent deletion; no ID document should be sent spontaneously. Once deletion is validated, the account and any attached photos or videos are immediately deleted from the active platform. Copies in Siestify's technical backups are erased within a maximum of thirty days. Data strictly necessary for an ongoing booking, a legal obligation, or the defense of a right are kept separately, with restricted access and for the justified duration. Technical identifiers for notification services follow specific rules detailed in the privacy policy. Deleting the account does not automatically cancel a booking, erase a validly owed debt, or replace a cancellation request. Support remains accessible to manage a booking, a complaint, or data rights after account deletion. No account suspension or ban is automated. The team reviews the circumstances and makes a human, proportionate decision that can be appealed at team@siestify.com. Except in justified emergencies, the User may submit their observations. A suspension does not void their rights regarding an existing booking, a claim, or their data. Temporary technical limits prevent abusive usage, notably a limit of two bookings per day and connection frequency checks. They may temporarily block a new action without constituting a ban. The User can contact support if they believe a limit was applied in error.

22 Availability and liability Siestify implements appropriate measures for the operation and security of the Platform. Interruptions may be necessary for maintenance or corrections; consequences for users and ongoing bookings are taken into consideration. Support serves as an alternative channel in the event of an incident. Siestify is liable for breaches of its obligations in accordance with the law. The fact that information originates from an establishment does not automatically shield Siestify from all liability, especially when an error has been reported to it or relates to its own processing. The Establishment is liable for the service it provides, its security, and its reception obligations. No clause waives the Customer's right to seek compensation from the legally responsible party. Limitations prohibited against a consumer, exclusions relating to bodily injury, and exclusions of mandatory liability do not apply. In cases of force majeure meeting legal conditions, the effects on the execution of the contract are evaluated according to the law. A technical incident or commercial unavailability does not automatically constitute force majeure. Amounts owed for an unexecuted service are handled according to applicable legal rules. Any legal warranties applicable to digital services remain valid. These conditions do not replace them and do not subordinate them to the payment of a subscription.

23 Intellectual property and editorial information Trademarks, logos, interfaces, texts, and other elements belonging to Siestify or its licensors are protected. The User may view them for personal use and share links using the provided features, subject to third-party rights and legal exceptions. They may not present themselves as representing Siestify without authorization. Blog articles, destination tips, and mood visuals are intended to inform and inspire. They do not replace the contractual description of the offer. They do not justify misleading claims regarding prices, amenities, or availability.

24 Assistance and mediation For any request, the Customer should contact team@siestify.com or the number listed in Article 1, providing their reference, the establishment, the dates, and a description of the problem. While on-site, they can also immediately report a defect to the Establishment to allow for a resolution, without losing their rights if they failed to do so. If a written complaint to Siestify fails to resolve a consumer dispute, the consumer may turn to Siestify's designated mediator free of charge, under legal admissibility conditions, notably within one year of their written complaint. Siestify's Mediator: [TO BE COMPLETED AFTER EFFECTIVE DESIGNATION: name, postal address, website, and referral terms]. Resorting to mediation is optional for the consumer and does not waive their right to take legal action. A dispute exclusively involving the hotel may fall under its own mediator, whose contact details are provided by that establishment.

25 Applicable law and dispute resolution These conditions are governed by French law, without depriving the consumer of the mandatory protections they are entitled to, particularly in their country of residence when those rules apply. The competent courts are determined by the rules applicable to the dispute. No exclusive jurisdiction of Paris courts is forced upon the consumer. Mandatory local rules applicable to the service in the hotel's country also remain applicable. Electronic recordings and confirmations may be used as evidence, under legal conditions, and remain subject to challenge. The invalidity of one clause does not affect the remaining provisions if they can survive independently.

26 Evolution of terms and personal data Siestify may update the terms and conditions to reflect changes to the service or regulations. The new version is dated and accessible. Substantial changes affecting an active account will be announced with reasonable notice, barring a legal or security requirement justifying faster application. If new consent is required, it will be obtained prior to the application of the change in question. The privacy policy available at https://siestify.com/privacy-policy explains data processing on the website and app. It does not constitute a general authorization to use data. Consent choices remain separate from the acceptance of these terms and conditions.