In Abidjan, a 100% digital hotel leaves you helpless. Our test compares a chatbot to the local expertise of the Onomo Airport concierge for finding a reliable taxi, urgent dry cleaning, or a good 'maquis'. Discover why human service is the real luxury.
In Abidjan, the promise of a 100% digital hotel hides serious risks. This article analyzes the value you lose—security, local advice, logistics—and shows why a 24/7 human service, like at the Onomo Airport, isn't a cost but a vital asset.