The promise of a 100% digital hotel is alluring, but what happens when you're locked out at 2 AM? This article explores why the real modern luxury isn't a reception-free experience, but secure digital access backed by 24/7 human assistance.
Skeptical about staffless hotels? I tested the 100% digital experience at L'HORA in Châtelet. A step-by-step account from booking to access code, to discovering a secret designer hideaway. My review of the concept's simplicity and security.